We strive to provide 100% satisfaction for all our buyers. If you wish to return an item for refund/replacement please follow these steps


How To Return An Item 

We do not provide any warranty on any of the products we sell but we can assure you that all products are testing for proper working before dispatch.


If you wish to return any item back to us, your item must be in its original unused condition to be returned. If you wish to return an item, please inform us within 3 days of receipt of the product and we will help you return the product for replacement/repair.

1. Please email info@probots.co.in to request a refund/report incorrect or damaged item

2. Mail your returned item to:

Probots Techno Solutions
Sai Plaza, #28 & 33, 
1st, Outer Ring Rd,
Near Nagarbhavi,
Bangalore - 560072
Ph: 9008620582


3. Include in your package a signed letter stating the reason for your return and the original tax invoice. 

4. We will refund the complete amount you have paid for the item(excluding any shipping charges) through the same mode in which you made the payment for the order. We require 1-3 days to process refunds. Refunds will be credited to your account in 1-7 days.

Note:
1) We accept only unopened and unused items in their original packing for returns.
2) Shipping charges and other expenses incurred to return the item will not be refunded.
3) If item is sent for replacement, re-shipping charge is to be provided by the customer